our real pictures
1.Please check our size chart, please do not choose the size you usually wear, please choose the appropriate size according to your actual detailed size
2. Please allow 1-3cm different due manual measurement.
3. Due to the different monitor and light effect, the actual color maybe a slight different from the picture color . hope you could understand
4. This store product does not contain accessories, the image display accessories need to be purchased separatel
5. Usually it takes about 5-7 days to make a skirt, and about 15-20 days for standard shipping, if you need it urgently, please contact us for fast shipping (such as DHL, Fedex...) but it needs to pay extra fee, please understand
If you want to customize, please send us the following size
after placing the order and paying.
after placing the order and paying.
How to measure please see our details page
1.Bust = ___ inches(cm)
2.Waist = ___ inches(cm)
3.Hips = ___ inches (cm)
4.Shoulder to waist = ___ inches (cm)
5.Should to floor （With Shoes） ___ inches (cm)
6.height_____(cm)
You may need to take these measurments to me if your dress with straps or with sleeves or you need jacket to match for your dress.
7. Shoulder to Shoulder = ___ inches (cm)
8.armseye = ___ inches (cm)
9.arm length = ___ inches (cm)
10.biecp = ___ inches (cm)
In addition, the customized size cannot be refunded, because it cannot be re-sold, thank you for your understanding
※ Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress. If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached
※If the items are damaged or lostwhen theyare returned, the buyer will be responsible for such damage or loss and we willnot give the buyera full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
※Dear, desses by custom-made! of them by hand sewing and they need long time to transport, there maybe a little sequins/beading/crystal/feather/flowers fall off, it not belong to quality issues, please kind to understandit, we will do the best for you, we are sincerly hope you can love it, thank you so much!
1.Sizing or Fit Issues
As all of our dresses are hand-sewn and customer tailored, the finished gown may vary by approximately 1 inch in the specified measurements
To ensure that your dress will still ftyou perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. If you find the products are not suitable for you and have questions, you can contact us directly.
2.Color Mismatch
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.
3. Return Process
Contact us within 7 days of receiving your order. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval.